PRIVACY POLICY FOR F-Now
1. INTRODUCTION
This Privacy Policy explains how F-Now ("we", "us", or "our") collects, uses, stores, and protects your information when you use our AI-assisted username and avatar generation application ("App"). We are committed to complying with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region. By using the App, you consent to the practices described in this policy.
2. INFORMATION WE COLLECT
2.1 Information You Provide Voluntarily
- Style Preferences: Information about your selected styles for username/avatar generation (e.g., cute, anime, cyberpunk)
- Recorded Content: Images and text information you add to the record page
- Feedback: Any comments, suggestions, or communications you send to us
- In-App Purchase Information: If you make purchases, we may collect transaction details (processed through third-party payment providers)
2.2 Automatically Collected Information
- Device Information: Model, operating system, unique device identifiers, network information
- Usage Data: Features you use, time spent on the App, generated content you interact with (like, share, copy)
- Log Data: IP address, access times, and App crash information
Note: F-Now does not require account registration, so we do not collect usernames, passwords, or email addresses unless voluntarily provided for support purposes.
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- To provide and maintain the Service, including generating personalized usernames and avatars
- To improve the App and develop new features based on usage patterns
- To personalize your experience (e.g., remembering your preferences)
- To process in-app purchases and manage your orders
- To respond to your inquiries and provide customer support
- To detect and prevent fraudulent or unauthorized activities
- To comply with legal obligations in Hong Kong
4. DATA RETENTION
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.
Specific retention periods:
- Usage data: 12 months
- Recorded content: Until you delete it or your use of the App is terminated
- Transaction data: 7 years (as required by Hong Kong tax laws)
5. INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Third-party companies that assist us in operating the Service (e.g., cloud storage providers, payment processors), who are contractually obligated to protect your information
- Legal Requirements: When required by law, court order, or government authority in Hong Kong
- Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of others
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information would be transferred as part of the transaction
6. DATA SECURITY
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction, including:
- Encryption of data in transit and at rest
- Access controls to limit who can access your information
- Regular security audits and updates
While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. YOUR RIGHTS
Under the Personal Data (Privacy) Ordinance, you have the following rights regarding your personal data:
- Right of Access: Request access to the personal data we hold about you
- Right of Correction: Request correction of inaccurate personal data
- Right to Erasure: Request deletion of your personal data, subject to legal exceptions
- Right to Object: Object to our processing of your personal data
- Right to Data Portability: Request a copy of your personal data in a machine-readable format
To exercise these rights, please contact us at the address provided in Section 10.
8. THIRD-PARTY LINKS AND SERVICES
The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies.
9. CHILDREN'S PRIVACY
We do not knowingly collect personal data from children under 16 without parental consent. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such data.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We